A recent scientific study suggests that workplace mobile usage should not be opposed, as moderate usage actually increases productivity and reduces employee stress.
Researchers from the Universities of Galway and Melbourne are challenging traditional workplace notions by releasing scientific data that contradicts popular beliefs. The study underscores that moderate mobile phone use at work can alleviate severe stress and improve work-life balance.
This research was conducted in the European division of a global pharmaceutical company, under the guidance of Professor Eoin Whelan from Galway University.
Historically, the company enforced a strict ban on personal phone use, particularly in the 1990s, citing health and safety concerns. This policy left employees, except for high-ranking officials, disconnected from the outside world, leading to widespread dissatisfaction.
A shift in policy allowed for a controlled use of mobile phones, providing a unique opportunity for the researchers to observe the effects. The study revealed that lifting the ban did not diminish work performance. Instead, it offered employees the chance to manage personal matters, such as family communications, reducing their stress levels. Notably, workers said they felt less tired both physically and mentally after work.
The universities involved underscore the importance of these findings for understanding the relationship between technology use and work-life balance. They advocate for organizations to consider these insights in creating healthier, more balanced work environments.
However, unrestricted mobile use is not without its pitfalls. The study acknowledges potential drawbacks, such as distractions, reduced face-to-face communication, and safety risks, especially in roles involving driving or machinery operations.
Key Study Insights
- Work performance remained stable, even after lifting the smartphone ban.
- Employees with phone access experienced less conflict between work and personal life.
- Phone access allowed employees to assist with family matters during work hours, easing their partners’ burden.
- Distributing personal communications throughout the day prevented employees from feeling overwhelmed after work.
The researchers recommend a balanced approach, possibly by implementing a mobile usage code of conduct. For high-risk work environments, designated phone zones could be established, allowing employees to use their phones during breaks or downtime.
The study emphasizes the importance of finding the right balance in workplace mobile phone usage policies. It suggested that any business organization can experiment with this approach. Implementing such a policy in your organization, after careful study, may lead to increased productivity, lower stress, and overall happier employees. In conclusion, if the current approach demonstrates its effectiveness, it is advisable to persist with its implementation.
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