Visit Qatar has secured three prestigious awards, highlighting its commitment to adopting innovative technologies and transforming the travel experience in Qatar.
The three esteemed awards are: The Microsoft AI Excellence Award for the Visit Qatar GenAI Chatbot Trip Concierge and two MENA Digital Awards: The Gold Award for Best Application (Mobile/Tablet) and the Silver Award for Best Web Platform.
The Visit Qatar GenAI Chatbot Trip Concierge, a cutting-edge AI-powered travel companion, was recognized for transforming travel planning experience. Accessible through Visit Qatar website and mobile application, it provides tailored itineraries and insights in over 50 languages, ensuring seamless travel planning.
With the support of Microsoft Azure and Adobe CMS, this pioneering tool makes it easy for users to explore Qatar’s tourism and travel offerings. The tool made a successful launch at the World Summit AI Qatar 2024, earning positive feedback for offering accurate and culturally relevant recommendations for Arabic-speaking users.
The Visit Qatar app secured the Gold Award at the MENA Digital Awards for its innovative integration of a unified profile and the Visit Qatar Pass, which offers savings of up to 50 percent on various experiences. The app allows travelers to customize their journey, discover exclusive offers, and redeem discounts effortlessly.
The Silver Award for Best Web Platform was awarded in recognition to the Qatar Tourism Awards platform, acknowledging its commitment to accessibility and user-friendly design. Significant updates include a transparent submission process, real-time tracking tools, and targeted communication strategies that kept participants engaged.
In line with Qatar’s National Development Strategy, the GenAI Chatbot Trip Concierge, Visit Qatar mobile app, and tailored digital platforms play a crucial role in cultivating a world-class digital ecosystem.
These initiatives reflect Qatar’s dedication to adopting of cutting-edge technology to elevate the visitor experience at every stage.
