Qatar’s United Development Company (UDC), the mastermind behind The Pearl and Gewan Islands, has earned two prestigious awards: Best Cloud Transformation Project 2024 and Best Digital Transformation Leader 2024.
These awards, distributed during the Middle East Enterprise AI & Analytics Summit and Awards, highlight UDC’s commitment to technological innovation and excellence in digital transformation.
The Best Cloud Transformation Project 2024 award recognizes UDC’s success in fully automating and migrating its customer business operations to the cloud. Key to this transformation is The Pearl Island Super App, harnessing serverless computing to offer seamless operational control, efficiency, and security within a single platform.
This app integrates all e-services, providing residents and visitors access to a wide range of amenities and services, thereby enhancing the living experience at The Pearl Island.
Furthermore, UDC staff was honored with Best Digital Transformation Leader 2024, recognizing the leadership that successfully executed UDC’s Customer Experience (CX) strategy. By centralizing customer operations in a unified cloud-based ecosystem, UDC has enhanced service delivery and customer engagement.
The Pearl Island mobile app’s launch marks a key milestone, integrating all e-services and offering residents and visitors seamless access to vital information and services, enhancing every aspect of life at The Pearl Island.
UDC’s leadership in digital transformation was also highlighted during the flagship event ‘Cityscape Qatar 2024’, where the company showcased a wide range of pioneering, AI-driven lifestyle solutions.
These innovations which will be implemented across The Pearl and Gewan Islands, are set to transform customer operations and community management. With the use of Artificial Intelligence (AI) and Internet of Things (IoT) technologies, UDC seeks to transform the living experience by offering streamlined and highly efficient solutions for every aspect of real estate management—from sales and marketing to after-sales services and property management.
The Omni-Channel AI Bot delivers real-time support across multiple platforms, ensuring a smooth and responsive customer journey. Meanwhile, IoT-enabled systems monitor environmental conditions to optimize resource management, waste control, security, and overall community wellbeing.
A key feature of UDC’s digital transformation is the implementation of smart building access and parking solutions, aimed at strengthening security and convenience for residents.
These solutions, coupled with AI-powered property management and integrated e-services, are setting new benchmarks in operational efficiency. The Pearl Island mobile app further elevates the resident and visitor experience by offering access to all services, including luxury features like complimentary limousine service, adding a touch of convenience to daily life.
UDC’s the Best Cloud Transformation Project 2024 award recognizes the company’s leadership and its commitment to adopting cutting-edge technologies to cultivate smart, sustainable communities.
These innovations are set to enhance the quality of life for residents and visitors, ensuring that The Pearl and Gewan Islands remain at the forefront of modern, luxurious living in Qatar.
