Union Coop, the UAE’s largest consumer cooperative, has unveiled a new feature on its online store (Smart App) and website.
The new feature enables shoppers to create their own electronic wallet. This initiative is designed to enhance payment options of customers at all the 27 cooperative outlets located across Dubai.
Dr. Suhail Al Bastaki, Community Relations Officer at Union Coop, stated that the cooperative is continuously striving to stay at the forefront of technological advancements and innovations in the retail sector.
Al Bastaki emphasized that the electronic wallet enables customers to load and use it for multiple transactions. For any returns, the refunded amount will be credited to the electronic wallet. Union Coop is committed to delivering electronic services to boost customer satisfaction, simplify the purchasing process, and save time and effort.
Al Bastaki also revealed that Union Coop is currently developing an electronic project to convert the ‘Al Afdhal’ card to function as electronic wallets through the Union Coop app. The project aims to issue ‘Al Afdhal’ cards electronically rather than in plastic form, to enhance accessibility and align with sustainability goals and global digital developments.
The Union Coop smart app provides wide range of features to enrich the shopping experience of customers. Key features include promotional offers video, the ability to modify orders, customer satisfaction levels, the option to obtain a ‘Tamayaz’ loyalty card, and information on all branch locations, their addresses, and working hours, along with other services and exclusive offers.
