UAE Ministry of Finance (MoF) has concluded its participation in GITEX Technology Week 2023, providing metaverse solutions for government entities and facilitating client journeys towards a more inclusive future.
The Ministry showcased its leadership in digital transformation and artificial intelligence (AI) as well as its digital systems, projects, and smart and innovative initiatives in the financial field.
HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, Deputy Prime Minister, and Minister of Finance, emphasized that the Ministry is keen on developing advanced financial solutions that catalyze the growth of various sectors within a secure environment, thereby enhancing the UAE’s status as a top-tier economic and financial destination.
According to the statement, “At GITEX, the Ministry showcased a range of systems, projects, artificial intelligence initiatives, digital services, the generative artificial intelligence platform ChatGPT – Ministry of Finance, the digital procurement platform, Ministry of Finance Metaverse, the federal asset tracking systems in the metaverse, the suggestion platform, the violation reporting service, supplier registration in the federal supplier registry, in addition to the public revenue collection and public funds services.”
The Federal Asset Tracking System was also reviewed using the Metaverse technology. This system was launched due to the Ministry of Finance’s commitment to accurately enumerate and record all federal government assets in financial statements.
The system aims to provide a comprehensive overview of all movable and immovable federal government assets, displaying the size and value of the assets on the ground. The system has been implemented at the federal government level in 24 entities, including the Ministry of Finance. The system is integrated with federal systems, from the federal procurement system to the federal financial system. It also automates the asset management process, from registration and transfer to inventory and more.
The UAE Ministry of Finance introduced the electronic Suggestions Platform, which targets the government, business sector, and individuals. It also introduced the Report on Whistleblowing Cases service, which provides a safe and confidential channel for all the Ministry’s stakeholders, whether employees, customers, suppliers, or partners, to inform of violations.
“There’s also the Supplier Registration in the Federal Supplier Register service, which aims to improve the comprehensive service provided to the business sector and highlight the benefits provided to suppliers. Additionally, there is the Collecting Public Revenues and Funds service directed at the government sector, which was developed in 2022,” as per the statement.
The Ministry also introduced another service called Suggestions Platform, an internal suggestions portal for the Ministry of Finance. The screens of this system are user-friendly and easy to follow, with a tool to evaluate suggestions objectively and impartially, guidelines for submitting suggestions, and the option to submit suggestions collectively/jointly or via voice recording. It also offers a chat feature using Microsoft Teams to discuss suggestions directly through the platform’s pages. There is a link between the internal Suggestions Platform system and the portal of the National Customer Relation Management (NCRM) system, which helps unify the evaluation and follow-up mechanism for suggestions received from inside and outside the Ministry.
