Saudia, the national flag carrier of Saudi Arabia, has won the prestigious ‘Cabin Crew of the Year’ award at the 18th edition of the Aviation Business Middle East Awards 2024.
The award reflects Saudia’s commitment to providing exceptional service and elevating the guest experience. The Cabin Crew of the Year award recognizes the professionalism, dedication, and personalized care provided by Saudia’s cabin crew.
The diverse team, comprising exceptional Saudi talent and international community, exemplifies authentic Saudi hospitality, reflecting the Kingdom’s warmth, generosity, and respect. Saudia’s crew ensures that every guest enjoy a seamless and enriched travel experience.
“This recognition for our cabin crew is a testament to the passion, professionalism, and commitment of our team. At Saudia, enhancing the guest experience is our mission, and this award by one of the region’s most respected aviation publications highlights our leadership in delivering world-class service. Saudia’s cabin crew exemplifies the essence of Saudi hospitality, combining warmth, generosity. We are honored to represent the Kingdom on the global stage and will continue striving to elevate the travel experience for our guests.”
Saudia cabin crew has earned reputation for its excellence among global industry peers. Recently, the airline received the Editorial Award for Best Airline Cabin Crew at the Business Traveler U.S. Awards 2024. Saudia also showcased its operational excellence by ranking first globally for on-time performance (OTP), as reported by Cirium.
The airline has recently initiated the largest investment in its history, aimed at elevating the guest experience. This includes the adoption of cutting-edge technologies through Saudia’s AI-powered Travel Companion and a comprehensive retrofit of its existing and new fleet. Guests will benefit from high-speed in-flight internet and upgraded seat-integrated screens.
Additionally, Saudia is undertaking a major fleet development and modernization program, with 130 new aircraft set to join its fleet in the coming years, reinforcing its commitment to connecting the world to the Kingdom.
The Aviation Business Middle East Awards recognizes exceptional contributions from airlines, airports, and service providers across categories such as innovation, sustainability, customer service, and operational efficiency. The event serves as a premier platform for industry leaders to network, share valuable insights, and explore the future of aviation in the region.
