Qatar Airways Cargo has launched “My Allotment” feature on its website’s Digital Lounge, enhancing booking efficiency by enabling direct allotment bookings.
The allotment dashboard is a significant advancement in the airline’s digital transformation. As the world’s largest air cargo carrier, Qatar Airways Cargo offers customers with personalized allotment view and instant confirmation of their bookings while allowing them to book allotments directly through the Digital Lounge platform.
By facilitating the tracking of available inventory and optimized pre-planning of allotment shipments, this feature helps customers avoid overbooking. The feature also makes it effortless for customers to book allotments with just a few clicks.
Mark Drusch, Chief Officer – Qatar Airways Cargo
“The ‘My Allotments’ feature in our Digital Lounge booking portal is proof of Qatar Airways Cargo’s commitment to leading the industry in technology, innovation and customer-centricity. This platform not only streamlines the booking process for our clients but also embodies our dedication and drive towards digitalization and providing real-time solutions that enhance efficiency and planning. We are proud to set a new standard in the cargo industry, focusing on the requirements and feedback of our customers to continuously improve their cargo booking experience.”
Digital Lounge also offers a personalized experience, by showing upcoming allotment to help customers book with real-time updates. These improvements fall in line with the continuous developments that Qatar Airways Cargo has made to Digital Lounge since its launch, such as automated booking confirmation, 24/7 helpdesk, advanced tracking and tracing, and making the entire customer journey more efficient and seamless.
