Ooredoo Qatar has extended its long-term partnership with Netcracker, utilizing Managed Services for Ooredoo’s Revenue Management and CRM solutions to support B2C and B2B customers across a wide range of telecom and other services, including ICT, IoT, and Cloud.
This engagement will also expand to other industries including Fintech and Entertainment as Ooredoo Qatar continues its forward-looking initiatives and innovative digital offerings to maintain its position as a technology leader in Qatar.
Thani Ali Al Malki Chief Business Officer Ooredoo Qatar
“Our renewed partnership with Netcracker allows us to stay at the vanguard of technological innovation and market responsiveness. By leveraging Netcracker’s expertise, we can deliver superior service to our customers. This collaboration is crucial as we lead the way towards digital transformation across multiple areas, significantly contributing to Qatar’s vision of becoming one of the world’s most connected and digitally empowered nations.”
The partnership extension will provide Ooredoo Qatar with improved agility and time to market as the operator takes the lead in making Qatar one of the best-connected countries in the world. By entrusting its solutions and support services to Netcracker, Ooredoo Qatar will be able to focus on its goals of empowering its customers by delivering an elevated experience, including simplified journeys and touchpoints.
“Ooredoo Qatar is at the forefront of creating a customer-focused network and delivering excellence in customer experience, which we are proud to help support. We value our long-standing partnership and look forward to working closely together for even greater success,” said Mervat El Dabae, EMEA Regional Vice President at Netcracker.
