Ooredoo Kuwait unveils Smart Pay to elevate user experience

Ooredoo Kuwait introduces Smart Pay
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By Shilpa Annie Joseph, Official Reporter
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Ooredoo Kuwait has introduced its Smart Pay feature, an ingenious addition to the Ooredoo App that caters to both postpaid and prepaid users.

Designed to elevate user convenience and guarantee uninterrupted service, Ooredoo’s Smart Pay automates bill payments and plan renewals, offering peace of mind and freeing users from the hassle of manual transactions.

According to the statement, simplifying the payment process, Ooredoo’s in-app Smart Pay feature ensures that postpaid users have their bills automatically charged to their registered credit or debit cards on the day the bill is generated. For prepaid users, the feature automatically renews bundles by charging the bundle price to the registered card on the day of the bundle’s expiry, regardless of the time of day.

The Ooredoo Smart Pay is a guaranteed safe and secure e-payment feature available to all Ooredoo App users, supporting credit and debit cards powered by Mastercard, Visa, and Knet. Furthermore, Smart Pay is available for both individual and corporate customers. Users can easily enroll in Smart Pay by selecting one or more registered numbers with their credit or debit card.

Ooredoo highlights that “users receive notifications via SMS and email before and after successful payments and renewals, keeping them informed at all times. More importantly, Smart Pay offers these conveniences without any additional fees.”

As per the company, the benefits of Smart Pay extend beyond convenience and security. By automating routine transactions, users can avoid the hassle of remembering due dates and manually processing payments, reducing the risk of service interruptions. Ooredoo also indicates that this feature also promotes financial discipline by ensuring timely payments and renewals, thereby enhancing overall user satisfaction.

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