Oman Air, the national carrier of the Sultanate, has renewed the Passenger Service System (PSS) and distribution agreement with Sabre Corporation, a leading IT provider to the travel industry, in order to drive retailing and digital transformation.
The agreement includes a multi-year renewal of Oman Air’s SabreSonic Passenger Service System (PSS) and a further multi-year extension of its global distribution system agreement.
This will ensure Oman Air continues to utilize Sabre’s technology, retailing capabilities, and global scope to push forward its digital transformation.
By renewing its exclusive PSS agreement and investing in Sabre’s Digital Connect APIs, Oman Air aims to advance its digital retailing strategy, drive revenue growth and increase self-service capabilities.
Digital Connect will also help Oman Air accelerate its digital transformation and bring products to the marketplace quickly, providing scalability and flexibility across its digital touchpoints, such as its website and mobile app.
“A new approach of retailing is required for all players in the travel ecosystem to succeed in a highly competitive landscape. This intelligent retailing approach allows Oman Air to differentiate its brands and personalize its offerings through all channels. It also enables agencies to efficiently shop and compare increasingly sophisticated offers, which will also bring greater choice and transparency to Oman Air’s travelers. As Sabre focuses on delivering more intelligent retailing solutions to meet changing traveler expectations, I’m proud that we are able to help Oman Air realize its transformation vision. The intelligent nature of the SabreSonic PSS offers the scalability and flexibility to support Oman Air’s expansion for its future integration to Oneworld, and we will be working together to pave the way for this transition.”
Mr. Aboudy Nasser, Chief Commercial Officer (CCO) of Oman Air, said that, “Oman Air is working with Sabre to advance intelligent retailing capabilities, which will enable our passengers to take advantage of highly personalized offers and products that Oman Air has designed for them. Sabre has also been instrumental in digitizing our business processes in line with current global trends and helping to ensure that our guests enjoy a smooth and seamless booking experience.”
“On the distribution side, our proposed NDC API integration with Sabre’s GDS would allow our travel partners to make optimal decisions for our guests. This renewal comes at an exciting time for Oman Air as travel continues to expand post-COVID-19. We look forward to further enhancing our collaboration with Sabre in the future to support the ever-evolving needs of the airline and our passengers,” Mr. Nasser added.
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