The Ministry of Foreign Affairs and International Cooperation (MoFAIC) has launched a new integrated system in collaboration with several other UAE government entities to improve customer experience and facilitate doing business.
These upgrades are in line with MoFAIC’s efforts to implement one of the most important Ministerial Resolutions on attestations that are part of a framework of reforms including digitization, and aim to advance the realization of UAE Government objectives.
In the first phase, MoFAIC is working on reshaping attestation services provided to customers, especially entrepreneurs and companies, to streamline procedures and boost the quality of service, to meet their business requirements.
The first phase is being rolled out in partnership with the Ministry of Finance, the Ministry of Industry and Advanced Technology (MoIAT), the Central Bank of the United Arab Emirates (CBUAE), the Federal Customs Authority and local customs departments.
MoFAIC enables customers to optimize their experience and ensures the delivery of a smooth-running online attestation experience, building on its keenness to promote government integration to improve its performance and the quality of services.
In line with its efforts to boost cooperation between government entities, the MoFAIC signed a Memorandum of Understanding (MoU) with MoIAT, under which MoFAIC will review, through the MoIAT e-services platform, attestations and related fees payable by investors in the industrial sector, to streamline attestation services.
The new system will also help regulate and streamline certain trade-related banking procedures through a collaboration between MoFAIC and UAE banks, as part of an agreement with the CBUAE aimed at enhancing the quality of these services and implementing relevant decisions.
The next phase will see enhanced ease in using online attestation services, with improved ease of access and service delivery times, which will, in turn, contribute to boosting the UAE’s economy and its allure as an ideal digitally advanced hub for businesses, entrepreneurs and investors.
