Kuwait’s Burgan Bank enters into partnership with Peacock Concierge

Burgan Bank-xperience app Partnership
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By Shilpa Annie Joseph, Official Reporter
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Kuwait-based leading financial institution Burgan Bank has partnered with the region’s lifestyle management firm Peacock Concierge to extend the range of benefits provided to bank’s premier, private banking, corporate, and haiba customers.

The partnership marks a major leap in the premium quality of services offered by the bank to its elite customers.

According to the statement, Burgan Bank’s eligible customers can enjoy a wide range of convenient concierge services that include the renewal of governmental documents, renewal of civil ID and passport, roadside assistance, car maintenance, and so on.

Naser Mohammed Al Qaisi
Naser Mohammed Al Qaisi
Chief Retail Banking Officer
Burgan Bank

“Burgan Bank’s partnership with Peacock Concierge is built on our trust in the company’s track record of excellence and premier quality of services. It also stems from our commitment to offering our customers new added-value services that are tailored to their needs and lifestyles guaranteeing a seamless, satisfactory banking experience. On our quest of delivering an unmatched banking experience, we couldn’t find a better-suited partner than Peacock Concierge. The partnership comes as part of a series of steps that the Bank continues to take to offer the most prestigious banking experience and the highest level of quality services that exceed our customers’ expectations.”

Burgan Bank continues to introduce services and products tailored to enhance the customers banking experience in line with the Bank’s strategy and its legacy as a leading financial institution.

Mr. Hassan Abdulraheem Al Suwaidi, CEO of Peacock Concierge Group, said that, “I am proud to have Burgan Bank on the list of our local bank customers inside Kuwait, which is a distinguished addition to Peacock Concierge Group.”

“We are responsible for providing luxury services and personal assistant services to provide comfort to the elite of Burgan Bank customers locally and globally, which in turn makes their lifestyle more enjoyable and freer of stress at the hands of a specialized team of experienced people who are trained to receive and implement local and international customer requests around the clock and consider all the smallest details,” Mr. Al Suwaidi added.

Related: Kuwait’s NBK rolls out digital signature service for customers

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