UAE’s largest airline, Emirates expects to witness a surge in passengers numbers streaming through Dubai International (DXB) over the New Year weekend and the holidays season.
The airline in its statement revealed that with nearly 1 million travelers departing from and arriving in Dubai, the peak phase starts on December 30, 2021, and it will last through January 10, 2022.
In line with Emirates and DXB’s health precautions and to ensure the safety of the general public, only passengers with valid tickets will be allowed into the terminal. UAE citizens and residents, as well as global passengers traveling from Dubai to the global network of Emirates throughout the busy period, are encouraged to follow the airline’s guidelines for a smoother, and hassle-free travel journey.
Emirates’ customers may check-in as early as 24 hours before their flight departure using the 32 self-service bag drop machines and 16 check-in kiosks available at Terminal 3, or Emirates’ check-in desks. Passengers traveling to the US can check-in 12 hours before departure at Emirates’ check-in desks.
Located adjacent to the Terminal 3 car park area in Zone C, passengers can also use the car park check-in facility from 24 hours and up to six hours before departure. With zero parking charges for using the drop-off lane adjacent to this facility, customers who get dropped off at Terminal 3 Departures Car Park will have an even easier and more convenient check-in option.
Customers using the self-service kiosk will get their boarding passes on the spot, but must still complete their immigration formalities no later than 60 minutes before their flight departure.
Further, passengers have the convenient option to check-in online for up to 48 hours and until 90 minutes before their flight departure, through Emirates’ official website or the mobile app, and download digital boarding passes on their mobile phones for select destinations.
To avoid the rush, Emirates urges passengers to arrive at the airport at least 3 hours prior to their flight departure, and ensure they have all the required documents for their destination.
The customers can also utilize Emirates’ biometric path in Terminal 3 for smoother and contactless procedures from specific check-in desks, Emirates dedicated lounges and boarding gates. Without any document checks or queuing, passengers can use the biometric path for a fast and efficient process to complete their immigration formalities and board their flights.
Customers who check in less than 60 minutes before departure will not be allowed to travel. Once checked in, passengers are advised to ensure they arrive at their boarding gate on time. Gates will be open 90 minutes before departure, boarding starts 45 minutes before the flight and gates close 20 minutes prior to take-off.
Health and safety
Emirates has invested in industry-leading initiatives to ensure the health and safety of its passengers both onboard and on the ground. The airline has put in place detailed measures and safety protocols across all its touchpoints at DXB that are equipped to handle the surge in passenger traffic.
Advanced cleaning technologies are used across high traffic areas at Emirates’ dedicated lounges including seats and handrails. Social distancing measures are maintained through floor markings and signage. Hand sanitizing stations, as well as Plexiglas partitions, are also implemented across all Emirates check-in desks.
The airline has also recently introduced contactless technology and scaled up its digital verification capabilities to provide its customers with even more opportunities to utilize the IATA Travel Pass, which can now be used across 50 airports served by Emirates.
