Emirates Health Services (EHS) has launched a new version of its electronic system for partner relationship management in order to facilitate communication and collaboration between the EHS and its partner.
The new system elevates the level of services provided to partners in the public and private sectors at local, regional, and international levels, in developing the healthcare sector.
The system’s launch is part of the Emirates Health Services commitment to enhance the concept of strategic partnerships and expand the scope of partnerships through joint cooperation agreements and memoranda of understanding (MoUs) with various entities and institutions at local, regional, and global levels.
This initiative falls within the Innovation Ecosystem pillar of its “2023 – 2026 Innovation Strategy”, where the Emirates Health Services seeks to enhance the healthcare service system and acquire and exchange experiences and expertise through strategic partnerships.
Dr. Yousif Al Serkal Director-General EHS
“The new system’s introduction marks a pivotal advancement in fostering transparency and efficiency in partner relationship management. This upgraded version signifies a significant stride in enhancing organizational communication, managing projects and joint initiatives, and formalizing MoUs. It plays a vital role in realizing the EHS’s strategic goals and bolstering its endeavors to advance the nation’s healthcare sector.”
The system serves as a key enabler for the EHS in enhancing integration with partners, elevating partner satisfaction levels, and boosting the efficiency and effectiveness of joint activities. It represents a significant step towards achieving digital transformation in healthcare services and enhancing the quality of healthcare provided, as per the statement.
Fatema AlWali, Director of the Strategy and Future Department at EHS, highlighted the fact that the new system integrates many features and functionalities designed to streamline partners’ interactions with the EHS.
“This system introduces a suite of innovative tools, encompassing registration, partnership application submission, electronic MoU management, real-time project monitoring and updates, collaborative initiatives tracking, and partnership progress tracking. Additionally, it incorporates advanced communication features and notification delivery via an intuitive user interface, promoting seamless and secure information exchange,” AlWali added.
