Dubai has launched ‘Dubai Star’, an international rating system for restaurants at the opening ceremony of the 15th Dubai International Food Safety Conference (DIFSC) at Expo 2020 Dubai.
The new initiative, which is launched by Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum, Chairman of Dubai Sports Council, is the first global rating system based on food safety standards.
The rating will be based on how well the restaurants adhere to the requirements of food safety. It will be provided following a thorough assessment by a multidisciplinary team of professionals.
Mr. Dawood Al Hajri, Director General of Dubai Municipality, said the new grading system will push restaurants to “implement sustainable methods, excel in food safety, and comply with international standards.”
According to reports, the introduction of the star rating system for restaurants and cafés is also part of the city’s efforts to improve customer service. The rating will look into requirements such as food product quality, hygiene, employee efficiency and preparedness, pricing and payment channels, service quality, facilities and design, and customer relations management.
The event, which is virtually organized by the Dubai Municipality from 18th to 22nd November 2021, features high-level panel discussions with the government leaders and the leading players in food industries focused on enhancing food systems and the food business environment in Dubai to make it more sustainable, smart, innovative, and resilient.
The Dubai Municipality began hosting this conference in 2006, and it offers an opportunity for experts and specialists from across the world to share international best practices in the domains of food safety and nutrition.
