Dubai’s Roads and Transport Authority (RTA) has unveiled its Digital Strategy 2023-2030, with 82 projects and initiatives at a total investment of $435 billion (AED1.6 billion).
The strategy aims to strengthen RTA’s global leadership in digital transformation, optimizing the use of data, and constructing a digital infrastructure that is 100 percent agile and scalable.
Mattar Mohammed Al Tayer Director-General Chairman Board of Executive Directors RTA
“RTA is progressing steadily in employing modern and advanced technologies, undertaking digital transformation projects, and harnessing all resources to offer innovative and quality-driven services. These efforts are guided by the visionary leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister, and Ruler of Dubai, aimed at fostering Dubai’s well-being and global competitiveness and providing diverse service options for residents, thereby positioning it as the best city for living, working, and visiting. These efforts were also guided by the directives of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, towards transforming Dubai into the smartest city in the world and advancing the digital transformation drive across the emirate.”
“RTA is dedicated to continually enhancing the provision of services via digital platforms. This direction involves creating an environment conducive to leveraging the latest technologies, ensuring streamlined service provision, and taking proactive measures to keep pace with contemporary demands for swift and precise service delivery,” Mr. Al Tayer added.
The key goals of the digital strategy include enabling 100 percent fintech-driven mobility, increasing digital service adoption to 95 percent, digitizing the skill set of RTA’s employees to as much as 100 percent, and developing 50 artificial intelligence use cases.
The implementation of the digital strategy will be carried over four phases spanning seven years. The Preparatory Phase encompasses the completion of seven projects, estimated at $126 million (AED 466 million). The First Phase involves 62 projects valued at $225 million (AED 829 million), the Second Phase includes 10 projects valued at $67 million (AED 249 million), and the Third Phase involves 3 projects with a budget of $27 million (AED 100 million).
According to the statement, the updated strategy incorporates 12 metrics to measure its effectiveness and progress. These include the adoption rate of digital services and transactions index, smart services happiness index, compliance with the general framework for the governance of technical systems index, data products index, cloud computing readiness index, asset connectivity with the Internet of Things (IoT) index, data maturity index, and the digital services provision index.
