Dubai RTA expands e-scooter payment with nol Card option

RTA expands nol Card services
Image Credits: WAM | Cropped by GBN
By Shilpa Annie Joseph, Official Reporter
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Dubai’s Roads and Transport Authority (RTA) has expanded its payment options for electric scooter users by adding the nol Card as a new payment method.

This service is now available for scooters operated by RTA-approved providers across the emirate. The nol Card, already widely used for public transport such as the metro, buses, trams, and marine services, is also accepted for private transport options including taxis, the Nakheel Monorail, and electric scooters.

Salahuddin AlMarzooqi, Director of Automated Collection Systems at RTA’s Corporate Technology Support Sector, stated that, “This initiative aligns with RTA’s vision to enhance first and last-mile connectivity by seamlessly integrating public transport with flexible mobility solutions. By introducing the nol Card as a convenient payment method, we aim to provide users with an efficient and user-friendly experience.”

He added that nol Card had been incorporated as a new payment method on all authorized electric scooter operator apps. Users can now purchase various packages—hourly, daily, or monthly—by linking their nol Card via NFC technology on their smartphones. To access this service, users simply need to download the operator’s app.

RTA has also embarked on upgrading the nol system from traditional Card-Based Ticketing to a modern Account-Based System. This advanced system adheres to global best practices, ensuring the highest standards of electronic and financial security.

The upgrade aims to enhance the technologies used in payment systems, improve operational efficiency, and maximize the utilization of data generated by the system.

In addition, the new system aims to tailor services and products to better meet customer needs. It will introduce several innovative features, such as trip planning, booking, and pre-payment through smart channels, further enhancing Dubai’s smart mobility ecosystem.

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