In line with the UAE’s digital transformation strategy, the Director-General of Dubai Economy Sami Al Qamzi has launched the ‘Smart Inspection’ project.
The project was created by the Commercial Compliance & Consumer Protection (CCCP) sector of the Dubai Economy by using the Internet of Things (IoT) technology to continue the progress in operations for improving the service quality and the investment environment in the emirate.
The initial launch of the project was in the Deira City Centre and the authority hopes that this new development in the digital transformation would aid in following the existing precautionary measures due to COVID-19.
On the occasion of launching the Smart Inspection project, Al Qazmi stated that the Dubai economy is always committed to working for speeding up the digital transformation strategy of the UAE and deploying smart solutions to ensure the quality of services offered to the population of the country. The current initiation is also in line with the vision of the leadership of emirates, to make Dubai the smartest city.
“The launch of the Smart Inspection project confirms the efforts of the Commercial Compliance & Consumer Protection Sector to develop its services and improve the work environment in the emirate. The project enables inspection of shops and commercial establishments without the need to enter a facility or request a copy of its trade license.”
The Smart Inspection project complements the Dubai Paperless Strategy and helps in improving the quality and efficiency of inspections with less contact, especially when examining license or permit copies and issuing inspection reports.
The system has a Beacon device that can be easily connected to a smart application and it allows the inspector to access the commercial license’s location map in the app to examine the relevant data of any shop they pass by.
In the future the CCCP will update the Smart Inspection project and add more features like linking the Beacon devices with the Dubai Consumer application to facilitate the process of submitting and following up on consumer complaints, sending instructions and educational leaflets on consumers’ phones and inspecting advertisements using artificial intelligence (AI).
The project will also help to improve awareness among commercial establishments and help identify violations by locating geographical areas or commercial centers.