dnata, a leading global air and travel services provider, has been named ‘Ground Support Services Provider of the Year’ at the 2024 Aviation Business Middle East Awards for the 14th time and fifth consecutive year.
Jaffar Dawood, dnata’s Divisional Senior Vice President (DSVP) for UAE Airport Operations, collected the award. Over the past year, dnata has made significant investments in the latest technologies to enhance its offering across its global network.
Jaffar Dawood DSVP for UAE Airport Operations – dnata
“Receiving this prestigious regional award for the 14th time highlights our unwavering commitment to service excellence and ongoing investments in our people, infrastructure and the latest technologies. A sincere thank you to our entire team for their exceptional efforts in achieving this recognition. We will continue to go above and beyond to deliver the promises our customers make, supporting Dubai’s success and growth as a thriving global aviation hub.”
The company has successfully incorporated autonomous drones into its operations in the UAE, implemented AI-powered solutions in Singapore and continued to roll out One Cargo to further enhance its cargo handling operations and capabilities. Meanwhile, construction of dnata Cargo City Amsterdam, one of the world’s largest and most advanced facilities of its kind, continued in The Netherlands.
Furthermore, dnata remains committed to enhancing environmental efficiency globally. As a result of its consistent investment in renewable energy, electric equipment and process improvement, the company’s carbon intensity measured in kilograms of CO₂ equivalent emissions per aircraft turnaround reduced by over 8 percent for its ground handling and cargo businesses in the financial year 2023-24.
In the UAE, dnata has recently transitioned its entire non-electric fleet to biodiesel at the two Dubai airports, Dubai International (DXB) and Al Maktoum – Dubai World Central (DWC).
