Bahrain International Airport (BIA) has received a 5-star rating from Skytrax, the world’s top airport and airline rating body, for the second year in a row in recognition of the high standards of its facilities and services.
The 5-Star Airport rating is the highest mark of quality distinction awarded by Skytrax for an airport. The ranking also reflects the tireless efforts of the BAC team, the strategic partners, and airport service providers, as well as ‘Team Bahrain’.
The Skytrax report also touched on the wide selection of shopping outlets and restaurants at BIA, and smart security measures that allow passengers to move easily through checkpoints without having to take out computers and liquids.
Mohamed Yousif Al Binfalah CEO Bahrain Airport Company
“This milestone achievement would not have been possible without the dedication of our Customer Experience team, who played a crucial role in coordinating a range of initiatives to elevate passengers’ journeys, and the valued support of our partners at the airport in helping to maintain the quality of our services. Since the launch of the new terminal in 2021, we have built a strong record of accomplishments that demonstrate our ability to stand confidently alongside the world’s leading airports. We recently achieved Level 2 Airports Council International (ACI) Airport Customer Experience Accreditation, and Level 4 of ACI’s Airport Carbon Accreditation program, further reinforcing our quality and environmental credentials.”
Skytrax said in its report that the design of the terminal allows for fast, easy, and comfortable movement through all stages of travel.
The report also noted the availability of a distinguished level of services, facilities, and rooms at the Bahrain Airport Hotel, which enable passengers to rest between flights.
“This top rating recognizes the high standards of facilities and staff service provided at Bahrain International Airport. The airport provides an excellent range of facilities, a very pleasant terminal ambiance, and the terminal layout makes this a most customer-friendly airport, whether departing, arriving, or in transit,” commented Mr. Edward Plaisted, CEO of Skytrax.
