Aramex partners with Smartt AI to elevate customers’ journey

Aramex partners with Smartt AI
Image Credits: Aramex | Cropped by GBN
By News Desk, GCC Business News

Aramex (DFM: ARMX), a leading logistics and transportation company, has entered into a strategic partnership with Smartt AI, a pioneering provider of end-to-end eCommerce solutions.

The collaboration aims to transform the industry by leveraging AI-driven technology to enhance customer experience and operational efficiency across the region. Under this partnership, Aramex will provide its key customers with access to Smartt AI’s end-to-end eCommerce solutions.

Smartt AI empowers businesses to optimize operations and drive growth with AI-driven innovations and seamless plug-and-play capabilities. Aramex will offer advanced fulfillment and last-mile delivery services, complemented by Smartt AI’s cutting-edge eCommerce solutions.

Aramex will also introduce a pioneering preferential pricing model, 60 percent discount on listed price, with an exclusive 10 percent additional discount for Smartt AI customers. This initiative aims to redefine customer expectations in the logistics and eCommerce sectors, offering significant cost savings and exceptional value.

Furthermore, the partnership will launch a unified dashboard to enhance tracking and management capabilities. With the integration of Application Programming Interfaces (APIs), Aramex and Smartt AI seek to work closely to ensure operational excellence and transparency, offering an enhanced customer journey.

Aramex partners with Smartt AI to elevate customer journey
Kartik Jobanputra  Founder and CEO – Smartt AI

“Partnering with Aramex marks a pivotal moment for Smartt AI. By integrating our AI-driven eCommerce solutions with Aramex’s extensive logistics network, we are poised to deliver exceptional service quality and operational efficiency. This partnership not only benefits our customers but also demonstrates our shared vision for driving digital transformation.”

The partnership will initially focus on the United Arab Emirates (UAE) market, with plans to expand its innovative solutions to the Kingdom of Saudi Arabia (KSA) and beyond. This expansion will pave the way for global Aramex customers to seamlessly enter the region, leveraging the combined strengths of both companies.

Lour AlMukhaimer, Channel Manager – Business Development, SMEs & Partnerships, Cash and  Retail Outlets at Aramex, stated that, “We are thrilled to join forces with Smartt AI in this transformative partnership. This collaboration reflects our commitment to innovation and excellence, and we are confident it will significantly enhance the services we provide to our customers. This partnership promises to deliver unparalleled value and set new benchmarks in the logistics and eCommerce industries.”

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