The Integrated Transport Centre ‘Abu Dhabi Mobility’ of the Department of Municipalities and Transport has introduced a new taxi booking service.
The initiative, launched in partnership with an international ride-hailing service Yango, seeks to transform public transport in Abu Dhabi by providing efficient and enhanced services. Yango, a part of the global tech company Yango Group, focuses on developing daily services as well as transport and logistics ones.
H.E. Abdulla Al Marzouqi, Director-General of the Integrated Transport Centre, highlighted that the service via international apps will improve the overall efficiency of taxi operations. It facilitates and streamlines the process of locating vehicles and booking rides electronically for all members of the community.
This initiative links public and private taxis, as well as licensed private vehicles, with passengers in the Emirate through secure, approved electronic communication platforms and smart apps. Additionally, it supports the Emirate’s objectives to reduce its carbon footprint by enhancing the over operational efficiency of taxis and transport systems.
H.E. Abdulla Al Marzouqi, commented that, “Abu Dhabi Mobility aims to enhance and develop transport services in the Emirate of Abu Dhabi by providing digital connectivity between passengers and transport service operators. The goal is to offer users safe, fast, and convenient services.”
Islam Abdul Karim General Manager – Yango GCC
“We’re honored to launch Yango in Abu Dhabi, partnering with Abu Dhabi Mobility. This collaboration brings together innovative technology and advanced world-class infrastructure, promising enhanced urban mobility and a seamless transportation experience for residents and tourists. We look forward to driving progress in the vibrant Emirate of Abu Dhabi, building on the strong foundations laid by Abu Dhabi Mobility.”
The trial phase witnessed over 300 taxis operating within the Emirate of Abu Dhabi, with over 8,000 trips completed through the Yango app in the last five months. Now, Yango mobile app is available for both iOS and Android, with more than 1,500 taxis registered. The app is free to download, available in Arabic, English and many other languages.
To order a car, users simply need to download the app and specify the destination. With activated geolocation, the service detects where the user is and will provide the nearby driver who will quickly arrive.
Furthermore, the service has a secure system that is designed to protect the personal belongings (lost items) of passengers found in taxis during any ride. This not only encourages drivers to return these items either to their owners or to the nearest police station, but also ensures a secure experience to passengers.
Drivers are held responsible for keeping all information related to these belongings of their passengers, in collaboration with the franchise companies and providing it to Abu Dhabi Mobility upon request.
This highlights Abu Dhabi Mobility’s commitment to enhancing transport services in the Emirate by providing advanced safety features and offering cutting-edge technological solutions in passenger transport, booking, and distribution within Abu Dhabi.
